Maintaining an upright sitting position

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Relationship of Work Attitudes and Complaints of Musculoskeletal Disorder's to Employees of PT. Bank X in Medan in 2022

Introduction

Musculoskeletal Disorders (MSD) are a common health problem that affects millions of people worldwide, including employees in various industries. In Indonesia, MSD complaints are a significant concern, particularly in the banking sector, where employees often work in a sitting position for extended periods. PT. Bank X in Medan is no exception, with many employees complaining of pain in the neck, shoulders, back, waist, legs, and knees. This study aims to investigate the relationship between work attitudes and MSD complaints among employees of PT. Bank X in Medan.

Background

MSD complaints are a type of occupational health disorder that can be caused by various factors, including work attitudes, work environment, and individual factors. Work attitudes, such as sitting posture, computer use, and physical activity, can contribute to the development of MSD complaints. In the banking sector, employees often work in a sitting position for extended periods, which can lead to muscle tension, pressure on the joints, and disruption of blood flow. This can result in MSD complaints, such as neck pain, shoulder pain, and lower back pain.

Methodology

This study used a quantitative approach with a cross-sectional design. A total of 30 samples were taken from the entire employee population of PT. Bank X in Medan. Data were collected using a questionnaire that assessed work attitudes, MSD complaints, and demographic characteristics. The data were analyzed using univariate and bivariate analysis, including the Chi-Square statistical test with α = 0.05.

Results

The results of the analysis showed that the proportion of employees who experienced MSD complaints reached 53.3%, while 46.7% did not experience complaints. Bivariate analysis showed a significant relationship between work attitudes and MSD complaints, with a P-value of 0.005. This suggests that work attitudes, such as sitting posture and computer use, are associated with MSD complaints.

Discussion

The findings of this study are consistent with previous research, which suggests that work attitudes, such as sitting posture and computer use, can contribute to the development of MSD complaints. The results of this study highlight the importance of applying work ergonomics principles in the work environment to reduce the risk of MSD complaints. Employees need to be encouraged to maintain an upright sitting position, use an ergonomic chair, and manage the position of the computer monitor properly.

The Importance of Application of Work Ergonomics

The application of work ergonomics principles is essential to reduce the risk of MSD complaints. Employees need to be encouraged to apply the principle of ergonomics at work, such as:

Maintaining an upright sitting position: Employees should maintain an upright sitting position with their feet flat on the floor or on a footrest, and their knees at or below hip level.
Using an ergonomic chair: Employees should use an ergonomic chair that provides adequate support for the back and legs.
Managing the position of the computer monitor: Employees should position the computer monitor directly in front of them, at a distance of about 20-25 inches, and at a height that allows them to gaze slightly downward.

Recommendations

Based on the findings of this study, several recommendations are made to reduce the risk of MSD complaints among employees of PT. Bank X in Medan:

Application of work ergonomics: Employees should be encouraged to apply the principle of ergonomics at work, such as maintaining an upright sitting position, using an ergonomic chair, and managing the position of the computer monitor properly.
Rest and exercise: Employees should be advised to take advantage of resting time to stretch and simple exercises that can help reduce muscle tension and increase blood flow.
Socialization and education: It is essential to socialize and educate employees about the importance of work ergonomics and the adverse effects of inappropriate work attitudes.

Conclusion

This study shows that work attitudes have a significant relationship with MSD complaints among employees of PT. Bank X in Medan. Therefore, it is essential for companies to apply the principle of work ergonomics in the work environment, as well as providing adequate education and training to employees in order to work ergonomically and minimize the risk of MSD complaints.

Implications

The findings of this study have several implications for the banking sector and other industries. Firstly, it highlights the importance of applying work ergonomics principles in the work environment to reduce the risk of MSD complaints. Secondly, it emphasizes the need for education and training programs to educate employees about the importance of work ergonomics and the adverse effects of inappropriate work attitudes. Finally, it suggests that companies should provide a supportive work environment that encourages employees to maintain an upright sitting position, use an ergonomic chair, and manage the position of the computer monitor properly.

Limitations

This study has several limitations. Firstly, the sample size was relatively small, which may limit the generalizability of the findings. Secondly, the study only assessed work attitudes and MSD complaints, and did not consider other factors that may contribute to MSD complaints, such as individual factors and work environment factors. Finally, the study only examined the relationship between work attitudes and MSD complaints, and did not investigate the mechanisms underlying this relationship.

Future Research

Future research should aim to investigate the mechanisms underlying the relationship between work attitudes and MSD complaints. This may involve examining the role of individual factors, such as physical activity and stress, and work environment factors, such as job demands and job control. Additionally, future research should aim to develop and evaluate interventions that aim to reduce the risk of MSD complaints among employees in the banking sector and other industries.
Frequently Asked Questions (FAQs) about the Relationship between Work Attitudes and Musculoskeletal Disorder's (MSD) Complaints

Q: What is Musculoskeletal Disorder's (MSD)?

A: Musculoskeletal Disorder's (MSD) is a type of occupational health disorder that affects the muscles, bones, and joints. It can cause pain, stiffness, and limited mobility in various parts of the body, including the neck, shoulders, back, waist, legs, and knees.

Q: What are the common causes of MSD complaints?

A: The common causes of MSD complaints include:

Poor sitting posture: Sitting for extended periods with poor posture can lead to muscle tension, pressure on the joints, and disruption of blood flow.
Computer use: Prolonged computer use can lead to eye strain, neck pain, and shoulder pain.
Physical activity: Lifting heavy objects, bending, and twisting can lead to muscle strain and joint pain.
Stress: High levels of stress can lead to muscle tension, anxiety, and depression.

Q: What are the symptoms of MSD complaints?

A: The symptoms of MSD complaints include:

Pain: Pain in the neck, shoulders, back, waist, legs, and knees.
Stiffness: Stiffness in the muscles and joints.
Limited mobility: Limited mobility in the affected areas.
Fatigue: Fatigue and weakness in the affected areas.

Q: How can I prevent MSD complaints?

A: To prevent MSD complaints, you can:

Maintain good sitting posture: Sit with your feet flat on the floor or on a footrest, and your knees at or below hip level.
Take regular breaks: Take regular breaks to stretch and move around.
Exercise regularly: Engage in regular physical activity to maintain muscle strength and flexibility.
Manage stress: Practice stress-reducing techniques, such as meditation and deep breathing.

Q: What are the consequences of ignoring MSD complaints?

A: Ignoring MSD complaints can lead to:

Chronic pain: Chronic pain and stiffness in the affected areas.
Limited mobility: Limited mobility and disability.
Mental health problems: Anxiety, depression, and other mental health problems.
Reduced productivity: Reduced productivity and absenteeism.

Q: How can I manage MSD complaints?

A: To manage MSD complaints, you can:

Seek medical attention: Consult a healthcare professional for proper diagnosis and treatment.
Follow treatment plans: Follow treatment plans, including medication, physical therapy, and lifestyle changes.
Make lifestyle changes: Make lifestyle changes, such as improving sitting posture, taking regular breaks, and exercising regularly.
Seek support: Seek support from family, friends, and colleagues.

Q: What are the benefits of applying work ergonomics principles?

A: The benefits of applying work ergonomics principles include:

Reduced MSD complaints: Reduced risk of MSD complaints and chronic pain.
Improved productivity: Improved productivity and reduced absenteeism.
Increased job satisfaction: Increased job satisfaction and reduced turnover.
Improved overall health: Improved overall health and well-being.

Q: How can I apply work ergonomics principles in my workplace?

A: To apply work ergonomics principles in your workplace, you can:

Conduct a workplace assessment: Conduct a workplace assessment to identify potential ergonomic hazards.
Implement ergonomic solutions: Implement ergonomic solutions, such as adjustable chairs, standing desks, and ergonomic keyboards.
Provide education and training: Provide education and training to employees on ergonomic principles and best practices.
Encourage employee participation: Encourage employee participation in ergonomic decision-making and implementation.